Return/Exchange Policy

Returns & Exchanges

We are committed to providing high-quality skincare products that you can trust. While we do accept returns, all products are assessed by our team to ensure they are unopened, sealed, and in their original condition before any refund is processed.

Return & Exchange Conditions:

• Requests must be made within 7 days of purchase.

• Products must be sealed and unused.

• Returns and exchanges are currently available only within Dar es Salaam and elsewhere in Tanzania.

To initiate a return or exchange, please contact our team with your order details, and we will guide you through the process.

We encourage customers to carefully review product information before purchasing.